Frequently Asked Questions Tagged as Plan
You can easily upgrade your membership by going to the drop-down menu under your user name. There is an option called payment info in this dropdown menu. Please select this option to go to your payment page. Alternatively you can go to your payment page by clicking here. On your payment info screen, you will have to select the plan you want to upgrade/downgrade to. After you select the plan, please click red button labelled Update Plan. Your plan will be updated/downgrade with immediate effect. Your current month invoice will show pro-rated cost. Your next month invoice will show the renewed cost.
When you downgrade your membership in the middle of your billing cycle, your next invoice will be prorated. This means that you will be paying the higher membership cost for the days during which you had upgraded membership. Therefore the cost of the invoice immediately after downgrading or upgrading is different than actual subscription charges. However, all your subsequent invoices will have the actual subscription cost for that particular plan.
If you are a Shopify store owner:
- Login to your Shopify store admin panel
- Go to Settings
- Select App and Sales Channel from the left side bar
- Click Remove next to Anstrex Dropship App to remove the app as shown below
- Reinstall the app using this link
- Select your desired pricing plan during the installation of the app as shown below
Your data on Anstrex will be completely safe during uninstall/install step
If you are using any other supported stores such as woo-commerce, follow these steps for Upgrading your plan:
- Go to Settings page within Anstrex Dropship App
- Click on Manage Subscription button next to the store where you want to change the payment method
- Click on your current active plan from the payment portal window as shown below
- Click on Edit Subscription link as shown below
- Click on Change to change your plan as shown below
- Upgrade your plan from the dropdown as shown below
- For downgrading your plan please contact [email protected]