Anstrex | Product Dropship Faq Subscription

Frequently Asked Questions (5)

Answers to Frequently Asked Questions Pertaining To Topic Subscription

We accept payment via a valid Credit/Debit card, PayPal, and various crypto payment methods at the moment*.

*Payments for Shopify store owners for Anstrex Dropship product are handled by Shopify and the available payment methods for Shopify are shown here.

The subscription to Anstrex Dropship platform is store based. You need to detach each connected store from Anstrex to cancel the subscription.

Follow this tutorial to unsubscribe or cancel a Shopify store.

Follow this video tutorial to unsubscribe or cancel a Woo-Commerce store.

Please note that you will lose all the products/orders/alerts-history etc. on Anstrex platform permanently, when you cancel your subscription and detach your store.

Please note that the following information is NOT valid for Shopify stores. Shopify payments are handled through Shopify's own billing system and please refer to this guide on Shopify's website.

For all other supported stores on Anstrex Dropship, please perform following steps to change the payment method

  • Go to Settings page within Anstrex Dropship App
  • Click on Manage Subscription button next to the store where you want to change the payment method
  • Click on Edit Subscription button on the window as shown below
  • Click on Payment Methods link on our payment widget as shown below
  • Click on Add New button to add another payment method as shown below

  • Important: After adding the new payment method, make it Primary so that your next billing would be charged through the new payment method. You can retain the other payment method as a secondary/backup method.

Please note that the following information is NOT valid for Shopify stores. Shopify payments are handled through Shopify's own billing system and please refer to this guide on Shopify's website.

For all other supported stores on Anstrex Dropship, please perform following steps to change the payment method

  • Go to Settings page within Anstrex Dropship App
  • Click on Manage Subscription button next to the store where you want to change the payment method
  • Click on Edit Subscription button on the window as shown below
  • Click on Payment Methods link on our payment widget as shown below
  • Click on Add New button to add another payment method as shown below

  • Important: After adding the new payment method, you can decide which payment method will be Primary and which will be secondary. Charges are attempted on primary method first and if it is unsuccessful, secondary method is used.

If you are a Shopify store owner:

  • Login to your Shopify store admin panel
  • Go to Settings
  • Select App and Sales Channel from the left side bar
  • Click Remove next to Anstrex Dropship App to remove the app as shown below
  • Reinstall the app using this link
  • Select your desired pricing plan during the installation of the app as shown below

Your data on Anstrex will be completely safe during uninstall/install step

If you are using any other supported stores such as woo-commerce, follow these steps for Upgrading your plan:

  • Go to Settings page within Anstrex Dropship App
  • Click on Manage Subscription button next to the store where you want to change the payment method

  • Click on your current active plan from the payment portal window as shown below

  • Click on Edit Subscription link as shown below

  • Click on Change to change your plan as shown below

  • Upgrade your plan from the dropdown as shown below

  • For downgrading your plan please contact support@anstrex.com